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We are here for ya!

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FAQ

Why does an Internal Server Error pop up when I try to make a purchase?

What if my local or the closest Firearm Dealer is not listed on your site to select when purchasing a hunting rifle or shotgun, or it says it cannot ship to my area?

Injury Insurance for Verified Guides/Outfitters

How do I find my order history?

What are the shipping rates?

Why do I keep getting an invalid credentials notification when I try to sign in?

How to change my payment method?

How do I change my email?

How do I tag or post photos in the community feed?

New to this, so do you have to be approved by each and every retailer that you offer?

Why is a product sometimes out of stock on Guidefitter but in stock on the brand’s website?

How do I purchase a firearm from Guidefitter?

Can I return items?

Shipping Information

How do I change my shipping address?

Why haven’t I received my OnX code yet?

Why is shipping more expensive on Guidefitter, than it is from the brands actual website?

Why are there no shipping quotes available?

Which Brands ship to Canada?

Why is shipping on ammo so expensive?

What is the shipping timeline for orders?

Insider Verification Questions

How do I sign up as a Journeyman Lineman?

How do I renew my insider status?

Do I qualify?

What documents do I need to provide to verify I'm an active guide/outfitter?

Who qualifies for discounts?

Outfitter Help

Setting up Google Analytics for your Guidefitter-Hosted Outfitter Website

Adding Photos to Your Outfitter Page

Is it better to just order gear for my guides through my own personal account? Or should they each have their own account?

How can I use Guidefitter to help me with my outfitting business?

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