Everything went great as far as ordering the Tactacam Spotter LR from Tactacam, and the shipping went very smooth. But I am not very "tech savvy" and could not get the spotter to connect with my phone via WiFi. My daughters, who are more experienced with that kind of stuff, couldn't get it to connect either. I looked around on Tactacam's website for help, but didn't spend too much time searching there. I think I just need to reach out to the company for technical help.