@usangzjones Hey Zach! Shoot us an email to Support@guiidefitter.ccom and we can give ya a hand with the return. Apologies for the frustration!
Jake JohnsonZach, i feel your pain. I was told that their biggest wader boot size was a 14/15. Excitedly i ordered up a pair and the boots were no where near close to fitting. I paid 35$ for return shipping and they refunded me the cost of the waders minus shipping($23). So long story short i paid almost $60 to try on a pair of waders.